At house-sitting (‘the Company’ or ‘we’), your privacy and the protection of your personal data are our top priorities. This Privacy Policy provides a comprehensive overview of how we handle the collection, storage, access, and processing of personal data in accordance with various international privacy regulations, including Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and others.
This policy is designed to cover all aspects of our service, including our website, applications, services, and products. Please be aware that this policy does not apply to third-party platforms, applications, products, or services that may be accessed through our platform, each with its own privacy policy.
Our privacy policy outlines how we handle personal data when you:
- Use our applications and services as a user
- Visit any of our websites that fall under this Privacy Statement
- Engage with us via communications such as newsletters, emails, phone calls, or text messages/SMS
We collect various categories of personal data, including but not limited to:
- Account details you provide when setting up an account
- Payment and financial information necessary for transactions
- Information related to your purchases with us
- Mobile device identifiers for certain features and services
- Location data to enhance service delivery where applicable
- Feedback and reviews you choose to share
- Social media information if linked to our services
- Details about the products you are interested in or have purchased
This personal data may be collected through various means, including direct user input, interactions with our services, and through automated technologies such as cookies. We also obtain data from third parties, which is governed by their own privacy policies.
We use cookies on our website to improve the user experience and for analytics purposes. These cookies can be categorized as Strictly Necessary, Preference, or Analytics, each with a specific role in enhancing your interaction with our services. Users have the option to control non-essential cookies through our Cookie Manager.
We are committed to retaining personal data only for as long as necessary for the purposes for which it was collected and as required by law. Once the purpose has been fulfilled or the required retention period has elapsed, we take steps to delete or anonymize the data.
To protect your personal data, we have implemented a range of organizational and technical safeguards, including secure communication protocols and working with reputable third-party processors who adhere to high standards of data protection.
We recognize the importance of protecting children’s privacy. Our services are not intended for children under 18 years of age, and we do not knowingly collect personal data from such individuals.
Our users have various rights in relation to their personal data as mandated by privacy regulations applicable to them, including the right to access, rectify, erase, restrict processing, data portability, object to processing, non-discrimination, file appeals or complaints, and withdraw consent at any time. These rights can be exercised by contacting our privacy team.
We reserve the right to update this Privacy Policy from time to time. Any changes we make to this policy will be reflected on this page, and where appropriate, notified to you by email.
For any inquiries, unsubscribe requests, or data-related questions, please reach out to our privacy team at [email protected] or via written correspondence sent to the address provided on our website.